Return & Refund

Return & Refund Policy — 7 Days Hassle-Free

At Vichha, your satisfaction is our top priority.
If you’re not completely happy with your purchase, we offer a 7-day hassle-free return policy.

Return Eligibility

  • You can return the product within 7 days from the date of delivery.

  • The item must be unused, undamaged, and in its original packaging.

  • All tags, labels, and accessories must be intact.

  • Certain items such as personalized or final sale products are not eligible for return.

How to Initiate a Return

  1. Contact Us
    Email us at vichhaenterprises@gmail.com with your order number and reason for return.

  2. Approval & Pickup
    Our support team will confirm the return and arrange pickup or guide you on how to send the item back.

  3. Refund Process
    Once we receive and inspect the returned item, your refund will be processed within 3–7 business days to your original payment method.

Refund Conditions

  • Shipping charges (if applicable) are non-refundable.

  • If the product is damaged or shows signs of use, the refund may be partially reduced or rejected.

  • Refunds will be made only after quality verification of the returned product.

Exchange Policy

  • At this time, we do not offer direct exchanges.
    You can return your item and place a new order.

Contact Us

For any questions or help with your return, contact our support team at:
📧 vichhaenterprises@gmail.com
📞 +91-8433537258